Log-in and click on the 'Can't Access My Account' button. We'll send the password to the email address on record.
If it's not your e-mail address that's listed in our database, you'll need to contact the person who manages your account.
And if that doesn't work, contact our Helpdesk at (632) 637-2104 to 05, between Monday to Saturday, 9 am to 6 pm Manila Standard Time (GMT +8).
If you have access to his email account, just log-in here and click the 'Forgot Password' link. The log-in info will be sent to the email address on record.
Or contact our Helpdesk at (632) 637-2104 to 05, between Monday to Saturday, 9 am to 6 pm Manila Standard Time (GMT +8). We can help you update the contact info, but you'll need to provide documentation that the company is the rightful owner of the domain name and that you are empowered to act on the company's behalf.
Contact our Helpdesk for assistance.
Registrars can't prevent you from transferring to another Registrar for any reason. If you've requested a transfer but your current Registrar is not acting on it, just let us know and we'll help you out.
NO, definitely NOT. You can change nameserver and contact information and even change the domain owner, but not the domain name itself.
We're glad you made money off your domain. There is no charge for transferring ownership of the domain to someone else.
Download and complete the Registrant Contact Change Form. Please refer to the instructions on the form.DOC Format | PDF Format
The easiest way is to use our online Domain Manager. You may login here.
To modify Registrant Contact, download and complete the Registrant Contact Change Form.DOC Format | PDF Format
To modify Email Address, download and complete the Email Address Change Form.DOC Format | PDF Format
You can also call our Helpdesk at (632) 637-2104 to 05, between Monday to Saturday, 9 am to 6 pm Manila Standard Time (GMT +8) and we'll be glad to help you out.
It takes at least 8 hours to propagate the changes to name servers around the world. You should always allow a minimum of 24 hours for name server changes to fully take effect.
Contact information changes are reflected immediately.