Provider's Acceptable Use Policy is intended to help enhance the use of the Internet by preventing unacceptable use. All users of Provider's Internet services (the "Services") - those who access some of our Services but do not have accounts ("Visitors") as well as those who pay a monthly service fee to subscribe to the Services ("Clients") - must comply with this Acceptable Use Policy. We support the free flow of information and ideas over the Internet and do not actively monitor use of the Services under normal circumstances. Similarly, we do not exercise editorial control over the content of any website, electronic mail transmission, news group, or other material created or accessible over or through the Services, except for certain proprietary websites. However, in accordance with our Terms of Service Agreement, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this Acceptable Use Policy.
Under the terms of this agreement, your placement of information on dotPH's servers is an acknowledgement that you have read and understood this agreement, and that you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you should not proceed to place any information of any kind on dotPHs servers.
Use of hosting service space provided by dotPH is subject to the terms of this AUP. The Service at all times shall only be used for: (i) web files; (ii) active email; and (iii) content of User Websites.
However, Shared hosting space may not be used for any activity not mentioned above, including but not limited to:
On shared hosting services, allotted limits for the bandwidth usage of each subscription have been mentioned on the product that client purchases, which include but are not limited to Shared Hosting, Email Hosting and VPS Dedicated Web Hosting Service. Thus, any website or client consuming bandwidth with more than 25% of the system resources for more than 90 seconds will be restricted.
dotPH reserves the right to review and monitor every account in the shared hosting for excessive use of CPU, Bandwidth and Disk Usage which might affect the overall performance and stability of our servers, storage and networks.
Should dotPH notice any violation on the permitted use of CPU, Bandwidth and Disk Usage, we may require the client to upgrade their current subscription to a higher plan, or move to a VPS/Dedicated Web Hosting Service, depending on the package that will suit the account’s requirements.
dotPH, at its sole discretion, shall determine whether an act constitutes a violation of the AUP. The list provided as part of the AUP is meant to serve as a guideline and not a complete enumeration of prohibited activities. The Client will notify dotPH to request permission prior to engaging in any activity which may impact the quality of service for other Clients.
The following acts will be considered violations of the AUP:
The Client agrees to send bulk electronic mail only to those who have specifically requested to receive such mail and comply with all Local and International laws governing the transmission of electronic mail.
dotPH actively monitors usage of all its clients and reserves the right, at its sole discretion, to immediately suspend or terminate Service with or without notice to the Client.
Furthermore, in the event that the Service is suspended, no refund shall be provided to the client.
If you believe that your account violated the AUP because of an attack
If you believe you or your system was the subject of an attack originating from our network, contact us immediately by sending us an email at [email protected] or you may also reach us thru Zoom by clicking the "Talk Icon" in our website . All complaints will be investigated by our security response team.
Revisions to AUP